Work / Industrial Ecommerce
Case study. Industrial ecommerce

Organic Rankings and Orders Soon After Launch

A motorcycle brake manufacturer came to us three months into a stretch without a single order. They had spent two years with another marketing and software company, the bills had kept coming, and the site could not take money. They gave us 120 days. We rebuilt the catalog, the fitment system and the store from scratch, and the first organic orders arrived within days of launch.

CLIENTMotorcycle brake manufacturer
MARKETPerformance braking, worldwide
BUILDEcommerce · Fitment · Data importer
DEADLINE120 days, non-negotiable
0
orders in the first five months after launch, against zero in the same window the year before
ORDER DASHBOARD · OCT 2025 – MAR 2026 VS SAME PERIOD PRIOR YEAR
MEDIA · SHOP BY RIDE Screen capture of the fitment finder: type, make, model, year, then only the parts that fit. The moment the whole build exists to serve.
The numbers do the talking
0
days from go-ahead to a working store, as promised
0
orders in the three months before they called us
0
keywords ranking, up by 329
34.4K
search impressions, up by 17.3K
Search figures from Google Search Console; order counts from the store dashboard, comparison periods stated where used. Held pending confirmation: the exact catalog size. Other pages on this site quote a larger figure than the source material for this build, and we are reconciling the two before either goes out.
The business

Seventy years making some of the best brakes on the planet

This is a precision manufacturer with decades behind it, making performance components that manage heat, hold pressure and deliver a consistent stop when somebody is pushing hard. Tens of thousands of part variations, across more than fifty vehicle manufacturers, fitting the major motorcycle brands.

Somebody on our team called them the Lamborghini of the motorcycle parts industry. The mechanical engineering was world class. The problem was never the product.

For a third-party parts maker, quality is not the hard part. Being found is.

MEDIA · THE HARDWARE Real product photography: rotors, pads and lines shot properly. The engineering was always the strong part of this story and the old site never showed it.
The problem

It was a cold, cold winter

When they called us they had not had an order in three months. Two years with another marketing and software company, and the bills kept arriving while the orders did not. No functioning checkout. No product content. Traffic collapsed from visible to invisible. The site was slow, the fitment tool barely loaded, and when it did it crashed. You could not order, and eventually that became the plain fact of the matter.

To make it worse, a large batch of new inventory was arriving and the site had to be right before it landed. After two years they concluded the other firm was never going to finish. They left, called us, and said they needed to be up and running in 120 days.

Two years multiplied by zero results equals zero orders. That is the whole formula.

LOAD TIME ····· 8 to 12 seconds, and some pages never finished
FITMENT ······· timed out after 3 to 5 minutes, then returned nothing
CHECKOUT ······ crashed, so no order could complete
CONTENT ······· empty product pages, no search presence
MEDIA · THE OLD SITE, TIMED Screen recording of the inherited site: the loading spinner on the fitment box, the wait, the crash. Nothing sells this section better than watching it fail in real time.
GRAPHIC · PERSISTENCE IN THE WRONG DIRECTION Two years of spend plotted against two years of delivery, with the moment they should have changed direction marked well before the moment they did.
Why this keeps happening

It was not stupidity. It was persistence in the wrong direction.

Developers kept promising delivery soon. No deadlines, no accountability, money spent. Clients keep trusting and hoping, and they double down rather than change course because starting over feels too expensive and too late. By our own estimate, around 80% of the projects we take on arrive from somebody who was let down the same way.

In any other kind of construction you know when it is due and what it costs. Your website should work the same way, because while it does not, you are losing ground to competitors who are open for business.

Our time logs are the same time logs the client reads. Every project gets an hour projection up front and the hours get tracked against it, so nobody has to wonder. That is the whole of our process →
The real challenge

If a website never comes up on Google, does it really exist?

Third-party parts makers have to live inside somebody else's ecosystem. Fitment, compatibility and accuracy are everything. Pick a make, model and year, and the system has to check a large database and return every part that fits that exact bike, fast, the moment the customer lands. Three things had to be true at once:

SPEED

Customers do not wait. Slow, confusing or crashing and they are gone, after you already paid to get them there.

VISIBILITY

Riders search by their bike, not by your part numbers. Competitors owned the terms that drive actual sales.

ACCURACY

Wrong fitment means returns, support costs and a customer who does not come back, because they think your system is broken.

POSITION 1 ···· 27.6% to 39.8% of clicks
POSITION 2 ···· 18.7%
POSITION 3 ···· 10.2%
TOP THREE ····· 54.4% to 68.7% combined

That distribution is why a top-three position matters more than almost anything else on this page. Almost all clicks stay on page one, and the top three take most of them.

The approach

Three teams, pointed at the three things that were broken

MARKETING

Go find me buyers

Real discovery is a keyword safari, not a keyword list. People search for bike parts in a million ways: slang, brand names, year-make-model combinations, half-remembered part numbers. Every variation is its own stream of buyers. Most brands throw out three lines with the same bait. We threw out hundreds with different bait.

DESIGN

Make it obvious

The old site looked amateur, buried the product photography and was miserable on a phone. None of it could be reused. Ask why Amazon takes so many orders: it is plain, but you type a thing and the page shows you that thing. Every product page is a landing page. We built for the same feeling. Here it is. Here it is. Here it is.

DEVELOPMENT

Rebuild the foundation

Product updates lived in a spreadsheet that people edited by hand, which is slow, error-prone and famous for bad data. The old system was hard-coded and not dynamic. We went back to the drawing board, took the raw data, and turned it into a real database with a real fitment centre on top.

People were already searching for these parts. The job was to put the company in front of them and give them a fast, simple way to buy.

What we built

A database, a fitment centre, a store, and a way for the team to run it themselves

  • Smart fitment finder. Year, make and model search that returns only the parts that fit, with related pads, lines and accessories shown together, on pages built to be found by people searching for their vehicle.
  • A custom importer. It swallows the archaic manufacturer fitment spreadsheets with error checking built in, so pricing, descriptions and inventory can be updated any time without a developer and without manual-entry mistakes.
  • Every way to pay. Cards, Apple Pay, PayPal, buy-now-pay-later, purchase orders for businesses, and quoting and invoicing for dealers and manufacturers. Who cares how they pay, as long as they can.
  • A platform chosen on merit. We work across all of them and match the platform to the job. Here that was WordPress and WooCommerce: it handled the product database, fit the budget, gave them full control, and ran on their own server so they stayed independent.

We also built it to run more than one storefront from the same inventory and the same application, so a second brand can compete in the same market without a second system behind it.

Whatever we built had to be idiot-proof. As the saying goes, the moment you manage that, somebody builds a better idiot.

MEDIA · THE FITMENTS ADMIN The actual admin: vehicle list, vehicle fitments, fitment applications, product families, and the import screen. This is the screen that ended the spreadsheet.
Before and after

Three things changed, and all three had to

The design

Load8–12s → fast
Interfaceamateur → professional
Mobileunusable → built for it

The fitment system

Finding a partguesswork → search by bike
Accuracychaos → every part knows what it fits
Returnsskyrocketing → dropped

Product updates

Who can updatedevelopers only → the team
Dealer datano correlation → always matches
Bad dataentered freely → validated on import

See how we handle catalogue scale on product catalogs and ecommerce, the data side on ERP, PIM and CRM integrations, and this market on automotive and powersports.

The results

Organic orders within days of launch

Orders

Before, three months0
Prior-year comparison window0
First five months after launch389
Retail sales goalhit within months

Search

Keywords ranking996 (+329)
Impressions34.4K (+17.3K)
Search traffic10.5K (+2.9K)
Targeted termstop positions

The funnel

Getting them thereworking
Keeping them thereworking
Getting the orderworking
Time to first organic orderdays

All of it ties back to the three things we set out to fix: get people to the site, keep them engaged once they are on it, and let them order without a fight. This launched into a market where Google is no longer the only place people ask, so the same work was built to be readable by AI answer engines as well.

GATE · HELD UNTIL CONFIRMED: the exact catalog size, which is quoted differently here than on several other pages of this site. Also confirm the source for the click-through distribution above before publish, since it is third-party industry data rather than this client's own numbers.
The takeaway

Tired of agencies that promise the world and under-deliver?

Plenty of companies spend years and a great deal of money with a firm that was never going to finish on time. In any other kind of construction you know the date and the cost before the first day. There is no good reason a website should be the exception.

We measure what is wrong and what it takes to fix it before we start, so you know the number and the timeline. This client gave us 120 days after losing two years, and the orders started arriving within days of launch.

One client put it more plainly than we could: they saved my bacon.

More proof

The industries vary. The standard of proof does not.