Our process

How We Run a Project

The plan in writing before anybody starts building, the hours visible while it happens, and the site earning its keep before the last detail is done.

What you will not get from us

  • No black box.
  • No mystery invoice.
  • No vague “we are working on it.”

Those three are the whole promise, and every step below exists to keep them true.

Start to finish

Four steps. No surprises.

What happens at each step, and what you see while it does.

  1. Step 1: Clear scope

    What happens

    Agreed up front, in writing, before anyone writes code. Most web projects drift because nobody agreed on scope up front and everyone was too polite to ask.

    What you see

    The plan in writing before anybody starts building.

  2. Step 2: Tracked hours

    What happens

    Every minute and every hour on your project is tracked, and logged where you can see it, against the projection.

    What you see

    The same time logs we see, not a summary of them. What it costs, against the hours we projected up front.

  3. Step 3: Honest timelines

    What happens

    Projected before we start, then held to in public.

    What you see

    When it lands, and which phase it lands in.

  4. Step 4: Phased delivery

    What happens

    We break a build into phases and release them as they are ready. Phase one goes live, then the next, then the next.

    What you see

    Working results early, instead of one big reveal.

Tracked hours

Every minute is tracked. You see the same logs we do.

You can watch the hours land where they are supposed to land, which is the accountability every serious buyer should be able to demand from a developer and almost never gets.

At any hour of any day, you know

  • What we are doing right now, on your project.
  • What it costs, against the hours we projected up front.
  • When it lands, and which phase it lands in.
  • The same time logs we see, not a summary of them.
Time log Example week Visible to client
An example weekly time log, itemized and shared with the client
DayWorkHrs
Mon Catalog import: field mapping 3.25
Mon Fixed duplicate SKU on variant save 0.75
Tue Checkout: shipping rules 4.00
Wed Copy pass, category pages 2.50
Thu ERP sync: retry on timeout 3.75
Fri Phase one release + smoke test 1.75
Logged this week16.00

Itemized to the quarter hour. You are reading the same page we are.

We would rather show you the receipts than ask you to trust us.

Phased delivery

Your site starts earning before the last detail is done.

We break a build into phases and release them as they are ready. Phase one goes live, then the next, then the next.

Nothing sits hostage in a branch while the invoice clock runs.

Value in your hands Released in phases One big launch

Build timelineLaunch

Same finish line. The difference is everything before it.

Why it matters

The difference between a partner and an expensive lesson.

When you are committing budget to a website or a custom application, a disciplined delivery process is what lets enterprise buyers hand us complicated work and sleep at night.

Tell us what you are trying to build and we will scope it, project the hours, and put an honest timeline in front of you before you commit a dollar. No mystery, and no ugly surprise halfway through the build.

The proof is in the work, and the people who own the outcome when you call are on About.

Call or text 805.243.8321

Get your free visibility report

Tell us who you are and what you need. We read every one ourselves and reply the same business day.

Interested in
Search
Digital Marketing
Web Design
Custom Software

We read every one ourselves. Rather talk? Call or text 805.243.8321

No mystery, and no ugly surprise halfway through.

No mystery. No ugly surprise.

Get named in ChatGPT Perplexity Claude Gemini